MANAGEMENT

Product trials critical for African mines

A survey has found that trialling a service or product is the most important factor for African m...

Staff reporter
Product trials critical for African mines

Over 100 managers at operating mines across Africa were surveyed, respondents were asked to choose from seven factors that influence a decision when choosing a new supplier. Timetric’s aim for this research was to identify the best formula for winning a new customer.

The factors respondents were asked to evaluate ranged from 'supplier having a trusted brand in the market' to 'supplier being based locally'. For each factor, respondents had to provide a rating of between one and 10, with one being of very minor importance and 10 being critical.

The survey found that ‘a sample of the product or service to trial’ is the dominant factor for African miners. This is followed by ‘an on-site demonstration of the product or service’ and ‘a supplier having a trusted brand in the market’ in third place.

The results show how important it is for African miners to see products operating in the field, through demonstrations or product trials, over sourcing from a trusted brand.

Senior mining analyst, Nez Guevara, said: “Similar geological features can exist across many different mine sites and a particular commodity can be produced at multiple locations, but this does not mean a piece of equipment with a set configuration can be as effective in each scenario. The results here show having the ability to see and experience how certain products and equipment operate under specific conditions is an invaluable tool for miners.”

A growing series of reports, each focused on a key discussion point for the mining sector, brought to you by the Mining Magazine Intelligence team.

A growing series of reports, each focused on a key discussion point for the mining sector, brought to you by the Mining Magazine Intelligence team.

editions

Mining Magazine Intelligence Exploration Report 2024 (feat. Opaxe data)

A comprehensive review of exploration trends and technologies, highlighting the best intercepts and discoveries and the latest initial resource estimates.

editions

Mining Magazine Intelligence Future Fleets Report 2024

The report paints a picture of the equipment landscape and includes detailed profiles of mines that are employing these fleets

editions

Mining Magazine Intelligence Digitalisation Report 2023

An in-depth review of operations that use digitalisation technology to drive improvements across all areas of mining production

editions

Mining Magazine Intelligence Automation Report 2023

An in-depth review of operations using autonomous solutions in every region and sector, including analysis of the factors driving investment decisions